E-ticket is an electronic ticket or electronic record of the traveller's airline reservation, containing information such as time, date and place of the flight, airport, seat assignment and travel class. An e-ticket carries the same information as a paper ticket but the major difference is an e-ticket is located in an airline's computer database instead of passenger's suitcase. In order to issue for e-ticket, airlines must have a database that is integrated with an airline's passenger service system. It must be connected to all other partner which are airlines, airports, ground transport and travel agencies.
However, if the travellers want to book by their own, they can visit any number of web-based ticketing sites. They can view the options available and use a credit or debit card to pay for their ticket. After placing an order, the electronic record of the ticket goes into the airline's database where it holds the passenger's spot.
Advantages of e-ticket
- No more waiting for tickets to arrive in the post. Passengers just can check their e-mail and print them out.
- No extra fees for special delivery or for arranging ticket to be collected at the airport.
- If changes are made, passengers do not have to worry about returning a ticket to be issued. Passengers just can simply go on-line and print a new receipt for their itinerary.
- Passengers can simply go on-line and print another one if they lose their ticket.
Disadvantages of e-ticket
- A computer crash could cause a passenger's reservation and other information to simply vanish.
- Frequent flyers such as business travellers might make last minute changes to their plans and forget to use the original e-ticket or apply their value to another flight. The old paper ticket might serve as a simple reminder.
- E-ticketing could make some jobs such as those at travel agencies and airline reservations desks obsolete, adding to unemployment.
- Some experts argue e-ticket and the procedures associated with purchasing and using them it harder to detect risk.
How to use e-ticket
- Travellers can issue e-ticket in a number of ways. They can whether contact the travel agency to make arrangement or contact airline directly or use an on-line site. Travellers are compulsory to provide standard biographical and ticketing information for instance name, phone number, address and e-mail address as well as their destination and travel date.. Mostly, credit card or debit card is required for the actual purchase.
- The agency will send an e-mail to the purchaser's account, confirming the purchase and details of the trip. Sometimes, agency will send them e-ticket or a link to an airline web site where the passenger can view or download the e-ticket and travel itinerary. Passengers need to save the e-mail and print them out as it helps as confirmation for the ticket purchase.
- Some on-line e-ticketing service will save a traveller's flight information on-line which enable a person to access it at any time from different locations by logging on the site and entering a password.
- Airport security procedures usually call for e-ticket flyers to present government issued identification to claim their ticket and receive a boarding pass. Passengers should check with individual airline for appropriate documentation requirements.
- It is recommended to check in at the airport whether using self-serve kiosk or at the airline counter. However, e-ticket holders can check in for their flight from their home computers.
- Once the e-ticket holder satisfies the requirements, the airline will issue a boarding pass. It will allows them through other security checkpoints and onto the aircraft.
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